Staff Spotlight: Carly Armstrong
December 9, 2025
Have you ever wondered who helps keep Virtual High School (VHS) running smoothly, ensuring transcripts are accurate, and keeping on top of submitting mid-term and final reports by their deadlines? Meet Carly Armstrong, our Head of Records!
Since joining VHS in April 2017, Carly has been one of the key people working behind the scenes to keep students organized, prepared, and on schedule as they navigate their journeys toward post-secondary admission. Her attention to detail and commitment to meeting every deadline helps students move confidently toward their goals.
Carly’s story is a reminder that success at VHS isn’t just measured by grades or reports. It's built on the dedication and care of the people behind the scenes.
At the end of the day, it’s about providing students with the tools to achieve their goals. That’s the most rewarding part of the job.”
Connecting Students to Their Futures
As the bridge between VHS and post-secondary institutions, Carly plays a vital role in helping students take their next big step, whether that means applying to university through OUAC, college through OCAS, or individual post-secondary institutions around the world.
Our team makes sure every report, and transcript is sent correctly and on time so that students can move forward without stress. We know how important these milestones are, and it means a lot to be part of that process.”
She also works closely with students who have questions about post-secondary requirements, ensuring they have the information they need to make confident decisions about their futures. It’s detailed work, and every successful submission represents a student’s dream coming to life.
Going Above and Beyond
For Carly, success and empathy go hand in hand. One of her proudest accomplishments has been taking the time to understand each student’s unique situation, whether it involves navigating personal challenges, accommodating tight timelines, or simply offering reassurance when stress levels run high.
It is important to me to communicate in a way that shows care and understanding. Those moments of connection, where a student feels supported, are the achievements that mean the most.”
Achievements That Matter
When asked about her most memorable moments at VHS, Carly immediately points to the people she works with every day. From team-building events to spontaneous problem-solving sessions, she treasures every opportunity to connect and collaborate.
Those shared experiences remind me that the heart of what we do is rooted in teamwork and supporting one another. When we work well together, our students feel it. That is what keeps me motivated.”
Words to Live By
One piece of advice that has guided Carly over the years came from a mentor who told her to approach challenges with curiosity rather than frustration.
It’s easy to get caught up in the stress of a problem. Asking myself, ‘what can I learn from this?’ has made a huge difference in how I handle situations.”
Why VHS
For Carly, the best part of working at VHS is simple: the people.
I really value the supportive and collaborative team. Everyone is willing to help each other, share knowledge, and celebrate successes, which makes it a wonderful environment to work in.”
Her commitment, empathy, and drive to help students succeed make Carly an integral part of the VHS team. Whether she is ensuring transcripts are flawless, helping students reach their deadlines, or brightening the office with puppy cuddles, Carly exemplifies the dedication and heart that make VHS such a special place to learn and to work.
Life Beyond Records
When she’s not keeping our records in perfect harmony, Carly’s life is filled with sunshine, laughter, and a little bit of spice. A true Jimmy Buffett fan (she is a proud Parrothead who saw him live in 2014), Carly also loves spicy food, the famous seed cookies from Bayfield, Ontario’s own Shopbike, and Cherry Blasters candy.
She and her husband recently welcomed Bear, their adorable Shih Poo puppy, who has quickly become the unofficial VHS mascot during his office visits. When she is not working, Carly can be found paddle boarding, gardening, or reading by the water, usually after cheering on her beloved Toronto Maple Leafs (she insists this is their year for the Stanley Cup)!
Carly is a devoted fan of The Hunger Games series and is currently making her way through The Ballad of Songbirds and Snakes. Her to-read list includes The Let Them Theory, and she recently enjoyed Matthew McConaughey’s Greenlights.
On the screen side, Carly could watch Friends, Seinfeld, The Office, Schitt’s Creek, and Arrested Development on repeat, a comfort lineup that’s hard to beat.
Carly’s story is a reminder that success is built on the dedication and care of the people behind the scenes. Her passion for helping students reach their goals is what keeps our Records team running strong, and our students moving confidently toward their futures.
For more information on how our Records team keep track of your success, visit our Student Records page or contact us!